Zoho Desk

Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience.

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

Centralize Issues & Achieve Fast Resolutions

With Gulf Infotech’s Zohodesk Specialization, you will get the ability to manage your customer support activities efficiently. We are Trained  Partners & Solutions Providers with Zoho for delivering their Services/Solutions using the Processes we have built over the last 10 years of Delivering Cloud Solutions to our Customers.

Our Implementation Strategy includes Training of the End Users on Zohodesk along with the Admin Console Training for the Administrators of the Company so that Users can make full use of the Solution that they are going to use.

We have a Dedicated Support Team who provides After Sales Services like Support & Configuration Guidance on the Products/Services Subscribed by our Customers. All our Zohodesk Consultants & Engineers are Trained by Zoho which gives us the edge in understanding Customer Requirements and aligning the Solution with the Business Needs.

Gulf Infotech believes in maintaining strong and long lasting relationships with its Customers and currently has over 500 Cloud Customers across UAE, Oman, Bahrain, Kuwait & Qatar.

Give your Users or Customers Best In Class Service with Zoho Desk

Support Customers & Users in a Structured Way

Happy Customer

Close tickets. Open happiness.

Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.

Convenience is key.

When your customers want to reach out, be available for them over a variety of channels - email, phone, live chat, social media and more.

Don't improvise. Improve

With Zoh Desk, identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.

Self-help is the best help.

Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.

team control

One company. One team.

Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.

Your help desk, truly yours

Zoho Desk understands the uniqueness of your business, lets you customize and integrate it with other apps.

Know More about the Benefits of Zoho Desk

Streamline your Support Desk with US

Customers

Over 500 Cloud Customers

We currently have more than 500 Cloud Customers and this number is growing at a fast pace with Gulf Infotech's heavy focus on Cloud Solutions and its Subject Matter Expertise.

consultant

Business Consultants

We specialize in helping you with Solutions that meet your Business Needs that can help improve productivity by infusing Processes defined by latest Technologies and Solutions

High Customer Service

After Sales Support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more Business and Maintaining Great Relations with our Customers.

Cost Effective

Cost Effective Propositions

Solutions built by Gulf Infotech delivers great Value for Money with optimized Return on Investments using Cloud Propositions while compared to Traditional Solutions.

Cloud Solution Provider

10+ Years Cloud Exp

Our knowledge into Cloud Technologies is built over 10+ Years of Cloud Focused Solution Consultation & Services. This makes us beautifully understand your needs.

Security Focussed

Adopting Cloud Solutions are not the only key in Securing your Organization. We deliver Cloud Solutions with its necessary Security Implementations and Upkeep Strategies .