Freshchat

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.Turn visitors into leads and customers into happy, engaged users.

Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Convert Website Visitors to Business with Live Chat

With Gulf Infotech’s Freshchat Specialization, you will get all the context you need to sell smarter. We are Trained  Partners & Solutions Providers with Freshworks for delivering their Services/Solutions using the Processes we have built over the last 10 years of Delivering Cloud Solutions to our Customers.

Our Implementation Strategy includes Training of the End Users on Freshchat along with the Admin Console Training for the Administrators of the Company so that Users can make full use of the Solution that they are going to use.

We have a Dedicated Support Team who provides After Sales Services like Support & Configuration Guidance on the Products/Services Subscribed by our Customers. All our Freshchat Consultants & Engineers are Trained by Freshworks which gives us the edge in understanding Customer Requirements and aligning the Solution with the Business Needs.

Gulf Infotech believes in maintaining strong and long lasting relationships with its Customers and currently has over 500 Cloud Customers across UAE, Oman, Bahrain, Kuwait & Qatar.

Get your Website Linked to Freshchat for a Conversation

Live Chat Functionalities for Business Growth

Migrate

Message Channels

Categorize conversations into topic-based message channels for setting expectations or for routing to the right groups.

Web Forms

Priority Inbox

Discover and respond to conversations that are vital, with filtered views that sort based on time for which responses are due.

Custom Module

Custom Views

Filter conversations by team members, groups, and message channels, and save the views you access frequently.

Email Archiving

Web Messenger

Modern, personal, and continuous. Use emojis, videos, or words. Get all the forgotten context from chat history.

attendance

Unlimited Contacts

Contacts are visitors who chat with you and users. Don’t fret over deleting their data as your website traffic grows.

team control

Team Widgets

Help your team talk to visitors with a widget that sits right inside the CRM or helpdesk apps they are on.

Know More about the Benefits of Freshchat

Multiply your Business Opportunities

Customers

Over 500 Cloud Customers

We currently have more than 500 Cloud Customers and this number is growing at a fast pace with Gulf Infotech's heavy focus on Cloud Solutions and its Subject Matter Expertise.

G Suite Partner

Business Consultants

We specialize in helping you with Solutions that meet your Business Needs that can help improve productivity by infusing Processes defined by latest Technologies and Solutions

Customer Service

High Customer Service

After Sales Support is what Gulf Infotech relies on. We believe giving the best Customer Service is key to getting more Business and Maintaining Great Relations with our Customers.

G Suite Partner Cost Effective

Cost Effective Propositions

Solutions built by Gulf Infotech delivers great Value for Money with optimized Return on Investments using Cloud Propositions while compared to Traditional Solutions.

Business Cloud Email Service Provider

10+ Years Cloud Exp

Our knowledge into Cloud Technologies is built over 10+ Years of Cloud Focused Solution Consultation & Services. This makes us beautifully understand your needs.

Secure

Security Focussed

Adopting Cloud Solutions are not the only key in Securing your Organization. We deliver Cloud Solutions with its necessary Security Implementations and Upkeep Strategies .