What is UBS
- A unified platform that addresses your organization’s message broadcasting needs
- Desktop message broadcasting helps you get urgent messages to users and reduce incoming phone calls
- Digital Broadcasting lets you publish rich, appealing content to LCD displays – run various informational campaigns, status updates, award notifications etc.
- Interactive SMS allows you to reduce incoming phone calls by proving an alternate way to retrieve information from your systems
- Combine Digital Broadcasting and Interactive SMS – you have a means to publish information and gauge effectiveness by asking for feedback via SMS
- Combine Message Broadcasting and Interactive SMS – You have a means to reduce your overall incoming call volume in Help Desk, H.R. and other departments that are frequently approached for information
Easy Integration
- A platform that allows easy integration with existing applications, systems
- Integrate with CRM Applications, cloud-based or on-premise systems
- Integrate with legacy applications, using database or API integration
- Integrate with existing Web/IVR applications and make them available through SMS
- Integrate with any SQL-Compliant database
Increase Communication Channels
- Increase internal and external communication channels for your messages, enhance message reach
- More ways to send messages, not limited to one channel
- Persistence of messages – repeat them from different channels, increase effectiveness
- Increased Reach – Send messages to desktop users, traveling employees, field force
- Multi-Channel delivery – Run a visually appealing campaign via Digital Broadcasting, run tickers on Desktops, Send SMS to follow up and lastly, ask for feedback via SMS.
- Provide automatic information retrieval using Interactive SMS
Large Audience
- Working with a large, varied, geographically scattered audience?
- Targeted messaging based on user type, location and device
- Keep users across the entire enterprise informed of all the activities, events, in the language of their choice
- If the message creator is unable to create a message in all required languages, ubs can invoke Google Translate on-demand and perform the translation
- When dealing with SMS recipients in different countries, ubs can be configured to use local SMS gateways in the target countries, reducing SMS costs
- Digital Broadcasting clients can run anywhere – LAN, WAN, Internet etc., your information campaigns can be broadcasted to all parts of your organization
